Privacy Policy

Last updated: April 29, 2026. This Privacy Policy explains how NitWings collects, uses, stores, and shares information when you visit the website, contact us, subscribe to articles, request consulting, or share technical material for review.

Who we are

NitWings operates the website and related consulting, advisory, monitoring, training, and technical support services focused on email deliverability, DNS, Linux, MTA, cloud, and DevOps operations.

Information we collect

We may collect information you provide directly, including your name, email address, company, phone number, service interest, message content, subscription preferences, consent choices, and any domain, IP, DNS, header, log, bounce, provider, reputation, campaign, or infrastructure details you choose to share.

We may also collect technical data generated when you use the website, such as IP address, browser type, browser version, device information, pages viewed, referral source, timestamps, source URL, approximate location inferred from technical signals, and cookie or similar identifier information where those tools are enabled.

Contact forms and consulting enquiries

When you submit the contact form, NitWings uses that information to review the request, respond to your enquiry, assess scope, provide technical support, protect the website from abuse, maintain business records, and follow up regarding related services.

Article signup, marketing email, and consent

When you subscribe, NitWings records your email address, optional name, source page, IP address, user agent, timestamp, and consent selections. We use this to send blog articles, technical updates, service information, operational notices, and marketing messages related to NitWings content and services.

Marketing email is based on your consent where required. You may unsubscribe or ask us to update your preferences at any time. Purchased, scraped, harvested, or third-party email lists must not be submitted through our forms.

Profiling and personalization

If you consent, NitWings may use your selected interests, pages viewed, forms submitted, email engagement, article topics, and similar interaction data to personalize follow-up, recommend relevant articles, segment audiences, and understand which deliverability, Linux, DevOps, monitoring, or infrastructure topics are most useful.

Cookies, analytics, and advertising

NitWings may use analytics, advertising, remarketing, conversion measurement, security, and performance tools. These tools may use cookies, pixels, tags, local storage, or similar technologies to measure visits, improve content, understand campaign performance, prevent abuse, and show or measure ads where enabled.

You can control cookies through your browser settings and, where available, through consent controls. If you block cookies, some parts of the website may not function fully or measurement accuracy may be reduced.

Google AdSense and third-party tools

Where advertising is enabled, Google and other third-party vendors may use cookies or similar technologies to serve or measure ads on the website. NitWings may also use external service providers for hosting, email delivery, analytics, security, backups, CRM, or consulting workflow support.

Technical material supplied for review

If you share email headers, bounce samples, DNS records, Postmaster data, SNDS data, blocklist notices, campaign metrics, MTA logs, infrastructure records, screenshots, or related evidence, NitWings uses that material to investigate the requested issue, produce findings, provide guidance, and maintain engagement records.

How we share information

We may share information with service providers that help operate the website or support consulting work. We may also disclose information where required by law, regulation, court order, subpoena, or valid legal process, or where reasonably necessary to protect rights, investigate abuse, or support a business transfer.

Retention

Lead, subscriber, consent, analytics, and project records may be retained for business, legal, security, reporting, and operational purposes. You may request deletion or correction, subject to legal obligations, security needs, contractual requirements, and legitimate recordkeeping interests.

Your choices and rights

You may request access, correction, deletion, restriction, objection, portability where applicable, or withdrawal of consent. You may unsubscribe from marketing email at any time. To make a request, contact NitWings through the contact page or the contact details shown on the website.

Security

The security of your information matters to us. NitWings uses reasonable administrative, technical, and operational safeguards, but no method of internet transmission or electronic storage is completely secure.

Children's privacy

NitWings services and marketing are not directed to anyone under 18, and we do not knowingly collect personal information from children.

Third-party links

The website may contain links to third-party websites or services. NitWings is not responsible for the content, privacy practices, or policies of those third parties. You should review the privacy policies of any external service you visit.

International use

If you access the website from outside the country where our systems or service providers operate, your information may be processed in other jurisdictions in accordance with this Privacy Policy.

Changes to this Privacy Policy

NitWings may update this Privacy Policy as services, tools, laws, or operating requirements change. The updated version becomes effective when it is posted on the website.